/FAQs/

Are my files treated as confidential?

Yes, this is extremely important to us. We understand that the majority of parts we see are a new product design or prototype. Confidentiality for our customers is critical. We have industry standard security on site, and we will not release images or any data without customer approval.

By |2017-04-04T14:30:41+01:00April 4th, 2017|0 Comments

Can I get any additional discount?

The prices on 3D Print Direct are already heavily discounted and close to cost price. The only way we can keep part price so low is to be able to 100% pack our machines with parts and having a semi automated ordering process. By having longer lead times we can more efficiently pack many orders [...]

By |2017-04-04T14:32:45+01:00April 4th, 2017|0 Comments

Can I combine parts together to reduce cost?

Yes you can with this service, but in some cases it can increase the cost. We may choose to build and ship the parts contained in a sinterbox (cage). This may restrict our ability to clean powder from the parts compared with cleaning components individually. For merged parts, leave at least a 1mm gap.

By |2018-03-12T09:18:34+00:00April 4th, 2017|0 Comments

Can I hollow a part to save cost or weight?

Hollow parts will save weight but normally do little to reduce cost. We will need plenty of access to be able to remove and clean the loose powder out of the cavity. At least 2 holes, (one at each end) that are at least 1/4 the size of the cavity.

By |2017-04-04T14:34:25+01:00April 4th, 2017|0 Comments